The restaurant industry is still struggling to return to its pre-pandemic state. One of the biggest issues is the global restaurant labor shortage, which is the culmination of two years of turmoil in the industry. According to the latest reports from the National Restaurant Association, about half of restaurant operators expect recruiting and retaining workers to be their biggest challenge this year.

With hiring new restaurant employees already an incredibly difficult task, it is now more important than ever to ensure that new employees are properly onboarded and trained.

In this article, we will go over the biggest challenges in onboarding and retaining restaurant employees and how to overcome them with Yoho - a digital onboarding solution designed for deskless workers.

Engage your new employees with Yoho

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Starting a new job can be both exciting and nerve-wracking. For restaurant staff, this new beginning is especially important. As a manager, it is your responsibility to engage with the new workers. Introduce them to the other employees and make them feel like part of the team. With a mobile onboarding solution, this is easy: your new employee will learn everything about your expectations, goals and values right from the start. Clear communication makes for a positive work environment. With Yoho, your employees can chat with each other, give feedback, and keep track of their tasks.

Employee training made easy

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Some restaurants set up a buddy program for new employees so the newbies can learn what to do from their more experienced colleagues. Although this system has worked relatively well so far, it has its drawbacks. It takes valuable time away from your most qualified and experienced employees, slows down the overall workflow, and it takes a long time to pass on the experience to new hires. That's why you should get with the times and implement a mobile instruction set tool like Yoho in your organization. Yoho has an independent video-based knowledge base that makes onboarding easier, faster, and more engaging in the workplace. Instead of waiting for a senior colleague to show them around, your new employees can prepare for their first days by watching a series of training videos. You can also put your health and safety policies in there to make sure everyone is following the rules.

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Empower your workers with Yoho

Once your new employees have completed training and started working, it is important to empower them. By giving them the right tools, you can be sure they will feel comfortable and able to work independently. While Yoho is primarily designed for onboarding, it also works very well as a task management system. You and your senior staff can assign tasks to others and track their completion. A regular report gives you deep insight into the team’s performance, so you can decide who needs more guidance and attention. Develop your team by improving their skills and knowledge through appropriate training.

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Proper onboarding makes the difference

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Restaurant employees are in high demand and often face difficult working conditions. Proper onboarding can ensure they have all the necessary skills and knowledge to perform their jobs correctly and safely. While the food and beverage industry is slowly returning to normal, high staff turnover has become a reality for many business owners. Make sure your restaurant employees stay by implementing a well-designed onboarding process with proper training.

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Contact us to book a demo and see how a mobile onboarding process can transform your business.

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